Return policy

All returns must be sent to:

Poul Schou

Hal 10 - Rascals'

Rugaardsvej 321

5210 Odense NV

Denmark


If for whatever reason you are not happy with the products you ordered, you may return the products delivered to you within 14 calendar days after the product is delivered, as long as the product is not used in any way (you are allowed to use the product for fit) and the hang tags still attached. If the above criteria has not been made or If there is evidence to suggest that the goods have been used to such a degree as it can be assed as a downgrading of the products value, the customer either a) loses his/her right to exercise a return or b) the customer will have to compensate for the decreased value of the good subject to inspection by Rascals’. 

Returned goods are checked and if the above conditions are fulfilled, we shall reimburse to you all payments received, including the delivery costs (with the exception of any supplementary costs resulting from your choice of delivery other than the least expensive type of standard).

Warranty 


All products sold on our site are subject to 2 years warranty.  You are entitled to return products delivered to you in the event that they are defective or otherwise not in conformity with your order when you received them. In the event your claim is justified, the purchase price and the shipping costs will be refunded.

Click here to download our ‘return form’


 

How to return or exchange items?


1: Fill in the return form that was included in the package

2: Return the product together with the return form.

All returns must be shipped to:

 

Poul Schou

Hal 10 - Rascals'

Rugaardsvej 321

5210 Odense NV

Denmark


3. When we have received the item and approved the return, we will credit the account you assigned in the return form.